Frequently Asked Questions

Fidaro is a financial app specifically designed for families who want to gain control over their finances together. With Fidaro, you can securely connect all your bank accounts, share joint dashboards with your family, and use advanced financial planning tools to simulate your future.

Yes, Fidaro uses Open Banking technology, which means you never share your bank passwords. All connections go through secure APIs from your bank. Open Banking is regulated by the European PSD2 directive and uses bank-level security. You have full control and can terminate connections at any time through your bank.

Open Banking is a secure technology that allows you to connect your bank accounts to financial apps like Fidaro. Instead of sharing your login credentials, you use a secure connection managed by your bank. Your bank gives you permission to share specific data through an authorized API. This is regulated by the European PSD2 directive and uses the same security standards as your bank.

Yes, you can cancel your subscription at any time without cancellation fees. There are no hidden costs or obligations. You can cancel through the app or by contacting our support.

Fidaro supports a large portion of European banks through secure Open Banking connections (PSD2). This means you can connect bank accounts from different European countries and your transactions will be automatically and reliably synchronized, without sharing your banking credentials with us. As long as your bank is active within Europe and supports PSD2/Open Banking, there is a very high chance that it is compatible with Fidaro. We continuously expand our coverage to support as many European financial institutions as possible. Is your bank not (yet) among the supported institutions? Let us know, and we'll be happy to look into it and include it in our further expansion.

Yes! Fidaro is designed for shared use. You can invite family members to join your household. Everyone has access to the shared dashboard and can work together on budgets, goals, and financial planning. You have full control over who has access.

No, your data is never shared with third parties. Fidaro fully respects your privacy. Your financial data is stored securely and encrypted. We never sell data to third parties and only use your information to provide the best service. You can export or delete your data at any time.